Policies and Terms

Last updated: November 8, 2026 · Version 2026-11-08 · The Portuguese version prevails in case of discrepancy.

1. Terms of Service

These terms govern the use of the FNX DEV website and the purchase of the web development services offered on it. By purchasing a plan, you confirm that you have read and accepted these terms, the Privacy Policy and the Purchase & Refund Policy.

1.1 Services

FNX DEV builds landing pages, websites, web systems, integrations and automations. What each plan includes is described on the pricing page at the time of purchase. Features not listed are out of scope and can be quoted separately.

1.2 Registration

To purchase, you provide true and complete information (name, ID, contact details and address). You are responsible for the accuracy of this information. We may cancel and refund orders with false or incomplete data.

1.3 Client responsibilities

Provide texts, images, logo, access and approvals within the agreed deadlines;
Ensure you have the right to use the content you send (texts, images, trademarks);
Not use the project for illegal activities or to infringe third-party rights.

1.4 Deadlines

Plan deadlines start once we receive the briefing and content. Delays in sending materials or approvals extend the deadline by the same period.

1.5 Revisions and changes

Each plan includes a number of revision rounds. Changes beyond those rounds, or that alter the scope, may be charged separately upon an approved quote.

1.6 Ownership and delivery

After full payment, and after the 7-day guarantee period, the client receives the access and project files, as set out in the contract. FNX DEV may showcase the project in its portfolio unless the client objects in writing.

1.7 Third-party services

Domain, hosting, email and third-party APIs have their own rules and costs, borne by the client unless the plan states otherwise. FNX DEV is not liable for failures of those services.

1.8 Limitation of liability

FNX DEV commits to delivering the project according to the purchased scope but does not guarantee specific business results (sales, search rankings, etc.).

1.9 Contract

After payment is confirmed, the client receives the service agreement by email, detailing the project terms. In case of conflict, the contract prevails.

1.10 Governing law

These terms are governed by Brazilian law, including the Brazilian Consumer Protection Code where applicable.

2. Privacy Policy

This policy explains how FNX DEV processes personal data, in line with Brazil's General Data Protection Law (LGPD, Law 13,709/2018).

2.1 Data we collect

Registration and purchase: name, email, WhatsApp, ID or tax number, address, city, country, company, website and project description;
Acceptance record: date and time, IP address, approximate country of connection and browser, to prove acceptance of these policies;
Contact and quote forms: the data you fill in;
Payment: processed by Stripe. FNX DEV does not receive or store card numbers.

2.2 How we use it

To perform the contract: build the project and send the contract, receipts and communications;
To answer quote requests and messages;
To comply with legal and tax obligations and with fraud and international-sanctions controls.

2.3 Who we share it with

Only with providers needed for the service: Stripe (payments), Resend (email delivery), Cloudflare (hosting) and Google (mailbox). These providers may process data outside Brazil under their own safeguards. We do not sell personal data.

2.4 How long we keep it

For the duration of the contract and applicable legal periods (e.g. tax and legal defense). Quote requests that do not become contracts are deleted within 12 months.

2.5 Your rights

You may request confirmation, access, correction, anonymization, portability or deletion of your data, and withdraw consent, by emailing suporte.fnxtech@gmail.com. We reply within 15 days.

2.6 Security

We use encrypted connections (HTTPS) and providers with recognized security standards. No system is 100% secure; in case of a relevant incident, affected individuals will be notified.

3. Purchase & Refund Policy

3.1 How purchasing works

You choose a plan, fill in the registration form, accept the policies and pay through Stripe's secure checkout. Clients outside Brazil pay in US dollars by international card. Clients in Brazil pay in reais (Pix, card in up to 12 installments or boleto). The purchase is confirmed when payment is approved.

3.2 7-day guarantee

You may cancel your purchase within 7 (seven) calendar days of payment confirmation and receive 100% of the amount paid, no questions asked.

3.3 What happens during the 7 days

During the guarantee period we run the briefing and start development, with previews for you to follow. Launch, delivery of files/code and transfer of access happen only after the 7-day period ends. If you cancel within the period, you get a full refund and none of the work produced is delivered or may be used.

3.4 How to request a refund

Email suporte.fnxtech@gmail.com (or reply to the confirmation email) within the period, stating the email used at checkout;
We confirm and request the refund within 5 business days.

3.5 How the money is returned

International card: refunded in US dollars to the same card. Timing depends on your bank; exchange-rate differences and bank fees are outside FNX DEV's control;
Brazilian methods: card refunds go to the card statement, Pix to the original account, and boleto refunds are paid after Stripe collects your bank details by email.

3.6 After the 7 days

After the guarantee period, cancellations follow the service agreement, taking into account the work already performed.

3.7 Orders cancelled by us

If we cannot serve an order (e.g. false information or a restricted country), the full amount is refunded.

4. Restricted countries and regions

Due to international sanctions and the rules of Stripe, our payment processor, FNX DEV does not sell to people or companies located in, resident in or citizens of:

Cuba, Iran, North Korea, Syria, Russia and Belarus;
Venezuela, Myanmar, Afghanistan, Sudan, South Sudan, Libya, Yemen, Somalia, Central African Republic and Democratic Republic of the Congo;
The Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia regions of Ukraine.

We also do not serve people or companies on sanctions lists (such as those of the UN, US/OFAC, EU or UK). These countries do not appear in our forms, and purchases linked to them — by stated country, billing address, card country or connection location — are automatically cancelled and refunded. This list may change as international rules change.

5. Cookies

This website does not use advertising or tracking cookies. We only store your language and currency preference in your browser. At checkout, Stripe uses its own cookies for security and fraud prevention.

6. Service Agreement

In preparation. The service agreement template will be published here. Meanwhile, the contract is emailed to the client after payment is confirmed, with the registration details and the scope of the purchased plan.